Clearance items are a final sale. No returns will be accepted. If a clearance item is damaged in shipment, a replacement item will be shipped at no additional cost to you once the original damaged item is received back at bancroftaccessories. Bancroftaccessories must be notified of damage within 24 hours of receipt of the order so that we can submit a  claim with UPS and arrange for the damaged item to be picked up. 

Bancroftaccessories.com uses technology called Secure Socket Layer (SSL) to encrypt any personal information you transmit to us online. The information is encrypted on your computer and decoded after it reaches Bancroftaccessories.com's secure server. This information cannot be decrypted during transit. We here at Bancroftaccesories never see your credit card information. All credit card transactions are processed using Authorize.net secure internet transaction software. We have no ability to incur additional charges on your credit card. All credits are processed through Authorize.net using random transaction ID numbers. We will NEVER ask for your credit card number via email or telephone.

Refunds of items that have already shipped will be processed once the items are received back at Bancroftaccessories.  Once it is determined that the items are in saleable condition, an appropriate credit (shipping will not be refunded) will be issued and should be seen on your credit card statement within 2-3 business days of the credit being processed. Refunds of orders that have not yet been processed, will be credited immediately upon request and the credit should be seen on your credit card statement within 2-3 business days of the credit being processed. These types of orders are usually orders that we have determined to have items that will not fit the vehicle and the customer has decided to cancel the order once the options have been discussed with a Bancroftaccessories representative.

All orders are all shipped via UPS Ground.

Your total shipping and handling charges will be configured and displayed on screen prior to you completing your order. Presently, Shipping is 15% of the order total with a minimum of $8.49.

Orders are shipped on business days only. Business days are Monday - Friday, excluding federal holidays within the United States. Your shipping and handling cost will automatically compute on the Shipping Options page of checkout.

Please allow for additional shipping and handling time for all oversized items shipping via a UPS oversized shipping.

International Orders, Hawaii and Alaska:
Sorry- at this time we are not accepting orders outside of the contiguous 48 states.

After filling out and submitting your order, two things will happen: your order confirmation information will display on screen and the same information will be sent to the email address you have provided. Please take the opportunity to print off the order confirmation for future reference.

The confirmation number that displays after completing an order is your record of your order. You must retain a copy of this number for your records.

1. The product purchased has not been installed or damaged in any way.
2. The purchased product is in its original shipping container and is in saleable condition.
3. All return items are subject to a 25% restocking charge.
4. All shipping and handling charges are not refundable.
5. Purchaser must pay shipping and handling charges of product back to Bancroftaccessories.com prior to return.
6. It is within 10 days from the date of original purchase. No exchanges or returns are allowed after 10 days unless prior authorization is provided.
7. Please include a copy of your original order for faster processing.